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Support Coordinator Vacancy

Job No: FLO1142
Location: Caboolture

Flourish Australia has an exciting career development opportunity for a Support Coordinator to join the team at Caboolture!

The position available is closed-term part-time until 30 June 2021 and the successful candidate will be required to work Wednesday to Friday. The position is classified as Level 4 on the Flourish Australia Enterprise Agreement (2018).

About the Opportunity

Support Coordination includes a variety of activities that supports people with a permanent and significant disability that affects their ability to take part in everyday activities giving people more choice and control over how, when and where those supports are provided.

The Support Coordinator will be responsible for establishing a positive collaborative relationship with the person and their support network and will assist the person to identify, link with, and coordinate supports in their local communities, to build skills, overcome barriers and achieve goals. The Support Coordinator will have the responsibility to ensure the implementation of the person's plans and the achievement of their goals.

The position is also required to ensure that people who have expressed an interest in accessing the NDIS and/or receiving support from Flourish Australia are engaged and supported to access suitable services.

For more information about what it means to be a Support Coordinator with Flourish Australia, please review the Position Description.

Who we are

Our name reflects our fundamental and enduring commitment to people’s mental health and wellbeing, supporting them to thrive and live a contributing life.

People are at the centre of everything we do at Flourish Australia – they’re our heart and soul. We reflect this through the language we use, our pride and belief in our team and our respect and understanding of those with a lived experience of a mental health issue.

Our positions are open to all suitably qualified applicants. We have a strong commitment to participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Island backgrounds, people from CALD and LGBTI communities and mature age candidates.

Selection Criteria

Essential:

To be successful in this role you will have a strong understanding of the NDIS and relevant supports available in the regional network, be proficient with technology and have a workable knowledge of databases. You also need to be able to effectively utilise NDIS packages while also obtaining knowledge of all Flourish Australia programs. You should also bring strong time management and organisational skills and proven capacity to prioritise work commitments. 

In addition you will possess:

  1. A diploma or degree in the behavioural sciences or a health-related discipline.
  2. Demonstrated time management skills including prioritisation of competing tasks and the ability to work innovatively to solve complex issues.
  3. Demonstrated understanding of the challenges faced by people with a lived experience of a mental health issue and how providing a recovery oriented service is of benefit to people.
  4. Understanding of the public sector and community based service systems relevant to people with a lived experience of a mental health issue and psychosocial disability and demonstrated experience navigating such systems and using influence to achieve positive results.
  5. Demonstrated experience in the provision of support and coordination for people with a lived experience of a mental health issue.
  6. Demonstrated strong communication, advocacy and interpersonal skills including the ability to liaise effectively with a wide range of stakeholders, facilitate outcomes and prepare correspondence & reports in clear and concise language.
  7. Current Australian Driver's Licence.

Please note - Successful candidates must maintain a Class C driver’s licence as you may be directed to use your private motor vehicle in the course of performing your duties when an organisational pool motor vehicle is not available. Proof of comprehensive insurance must be provided when required. You will receive payment of the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes.

For further information, please contact Trevor Matthews, Manager. E: trevor.matthews@flourishaustralia.org.au (please do not email applications)

The Benefits

Flourish Australia recognises and values its people as demonstrated by:

  • Tax-Free Salary Packaging available up to $15,900;
  • Family-friendly and flexible working conditions; and
  • Career development opportunities.

How to Apply

To apply for this position, please complete all the questions asked. You will then be required to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.

Applications close 11.30pm 10th August. Please note; this date may be extended or brought forward as required.

Privacy Acknowledgment

Flourish Australia is committed to protecting your privacy and respects the confidentiality of the information provided. Flourish Australia collects personal information via a third-party service provider to assess your employment application in accordance with the Privacy Act and Australian Privacy Principles. By submitting your application, you acknowledge that your personal information will be hosted by an external service provider.


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